by Mita | 171704041111 | News, Press release, Project Clients
At a glance: Program recognizes the “unsung heroes” of customer service that routinely go the extra mile Top 3 nominations will be determined by a panel of customer service luminaries G-Force attendees will crown the ultimate EMEA Customer Service Hero Alcatel-Lucent...
by Mita | 151502021111 | News, Press release
MIDDLE EAST, 16 Feb 2011: Alcatel-Lucent (Euronext Paris and NYSE: ALU) recently announced a breakthrough solution for managing customer service resources across the enterprise, including optimizing employee skills and training in both the front and back offices. The...