Alcatel-Lucent Enterprise has extended its distribution agreement with FVC to include Saudi Arabia. The expanded agreement gives FVC distribution rights in Saudi Arabia for Alcatel-Lucent Enterprise‘s complete range of enterprise solutions including Unified Communications (UC), telephony, data. As its authorized distributor, FVC will work with Alcatel-Lucent Enterprise to provide increased levels of service to its customers, help build a high-level of customer satisfaction and shorten lead time for deliveries. FVC is responsible for developing and expanding Alcatel-Lucent Enterprise’s channel base in the Kingdom to better serve the needs of businesses in the kingdom.
The agreement, according to Sam Lutfallah, Alcatel-Lucent Enterprise’s Regional Sales Director for Saudi Arabia & Bahrain, will offer greater support to the company’s network of indirect resellers, enabling, empowering and enhancing their sales and technology capabilities and skills. Alcatel-Lucent Enterprise hopes that the new agreement will extend its reach within the key vertical sectors including banking, healthcare, hospitality, education and infrastructure.
Yakob Kafina, GM for Saudi Arabia at FVC, said, “We are very pleased to be able to now offer Alcatel-Lucent Enterprise solutions to our partners and customers in Saudi Arabia. As demand for voice and data communications increase in the region, Alcatel-Lucent’s complementary solutions fill a gap in our small, medium and enterprise (SME) business offering of end-to-end UC solutions.”