Dubai, UAE, 3 June 2010: FVC, the leading value added distributor in the Middle East & North Africa (MENA), has won the Specialist Distributor of the Year award at the first annual RWME Partner Excellence Awards held on 30 May 2010. FVC was recognised for its contribution to the growth in the region and its commitment to its partners across Middle East & North Africa, its focus and expansion of providing value proposition to the region’s enterprises.
FVC is the only VAD in the region specialising in rich media offerings covering video conferencing and telepresence solutions. With more than 10 years in this field, the company has a strong investment in specialists covering pre-sales, sales and support functions. FVC is also the only distributor in the region to have invested in Executive Briefing Centres in Dubai and Riyadh, showcasing Immersive Telepresence solutions.
“FVC was recognised because it has taken a rather unorthodox way to IT distribution,” pointed out Manda Banda, Senior Editor, Reseller ME. “In just over a decade that it has operated in the region, the company’s strategy has revolved around emerging technologies. The company has taken it upon itself to grow emerging technologies so that they become commercially viable.” According to Banda, the judging panel was particularly impressed with FVC’s availability & distribution services, pre- & post-sales support, and training & certification.
23 awards were handed out on the night in five categories: vendor awards for channel and product offerings; distributor awards for value-added services, market development and support; reseller awards for technology and business innovation, pre- and post-sales support; partner programmes awards for developing meaningful training and certification programmes and finally personality awards recognising outstanding contributions from individuals who contributed to the growth of the Middle East IT channel.
Dharmendra Parmar, general manager for marketing at FVC, said, “This is a great honour for us and a recognition of our contribution to the growth of the business in the region for the past ten years. Our success is the result of strong partnerships with both our vendors and our resellers. Recognition like this continues to help us push the envelope further in terms of resources, support and services we share with our partners.”
FVC is the Polycom Certified Training Centre with in-house trainers. Its offices in UAE, Saudi Arabia, Lebanon and Egypt are equipped to conduct these training sessions at local levels. In addition, it offers complementary technologies including solutions from Riverbed, Streamcore and iPeak networks that help improve the performance of video calls. FVC also provide speciality equipment like Vaddio cameras and control systems as well as Global Media telemedicine solutions for the education and medical industry respectively.